State Farm® Insurance Agent Eric Osborne
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Devon Clapp
November 3, 2026
"Joe was efficient and kind and completely understanding of my needs! I had a wonderful experience as someone who’s a new customer of State Farm. 10/10 and sincerely appreciative!"
"Hello Devon and welcome Osborne State Farm! We appreciate your time to leave us a 5 star review about your wonderful experience. #osbornesf.com"
Tee Dot
October 20, 2026
"It was great working with Mason on getting car insurance. He was very helpful and explaining my option from beginning to end. My experience and service was great as always.been with State Farm (Eric Osborne)for years
highly recommend 👍 👍 👍👍 👍"
"Hello Ms Tee! Great to hear from you! Thank you for the 5 Star review of Osborne State Farm! We appreciate your business. #osbornesf.com"
Jing Yan
October 13, 2026
"Joe Swing is the best insurance agent! He answers all my questions with great patience and professionalism. I truly appreciate his excellent service and highly recommend him to anyone looking for an insurance agent."
"Hello Jing, welcome to Osborne State Farm! We appreciate you taking the time to write Joe a 5 Star review. When it comes to Auto, Home or Life insurance Joe is the Man! #osbornesf.com"
Nancy Perez
October 13, 2026
"I got a better deal the what I was paying he walked me through everything and was very professional about everything I would definitely recommend going through him for insurance"
"Well Hello Nancy! I appreciate you taking time to leave a 5 Star review for Osborne State Farm. Insurance can be very complicated, so I’m glad we made it seem easy! #osbornesf.con"
J
October 10, 2026
"I just moved here a few months ago from MA and needed to find car insurance for the first time. As a woman who is in her mid 20s, who just got off her parents insurance and who knows nothing about the auto insurance industry, I was introduced to Joe. At first, I reached the customer support desk and was then told that Joe would reach out to me asap. Within 20 minutes, I was connected with him. Joe was very thorough helping explain everything to me about auto insurance and coverage. He made sure I understood everything before moving forward to the next step. Would definitely recommend Joe to anyone who needs information about auto insurance."
"Hello J and Welcome to Nashville! I’m glad you found Joe and Osborne State Farm! Thank you for the 5 star auto insurance review! #osbornesf.com "
Nicole Lieberman
September 30, 2026
"I worked with Mason to set up homeowners insurance from out of state and he was incredibly thorough and knowledgeable throughout the process. He made sure I understood the pros and cons of every option, and I feel very comfortable with the coverage. Highly recommended."
"Hello Nicole! Thank you for the glowing recommendation of our team agent Mason! Welcome to Nashville and Osborne State Farm. I’m sure we will meet in the future but until then I truly appreciate your 5 Star Review!
#OsborneSF.com "
Lizett Casco
September 25, 2026
"Jeannie is always so cheerful and helpful highly recommend her for all your needs! She’s the BEST!!"
"Hello Lizett, thank you for the glowing review of our team agent Jeannie! Jeannie and the rest of my team take great pride in providing helpful and straightforward service. Have a great Fall! #osbornesf.com "
Shelly Land
September 25, 2026
"Jeannie was absolutely wonderful to work with! She was friendly, knowledgeable, and made the entire insurance process so easy. She took the time to answer all of my questions and made sure I understood everything before moving forward. I really appreciate her responsiveness and attention to detail. Highly recommend her!"
"Hello Shelly, Welcome to Osborne State Farm! So happy that you had a wonderful experience. Jeannie is great! Thank you for taking time to leave us a 5 Star review! #osbornesf.com"
Andrew Thompson
September 22, 2026
"I had an excellent experience working with Jeannie. She was professional, thorough, and extremely responsive. She took the time to walk me through my options and made sure everything was handled correctly. I really appreciated her attention to detail and excellent customer service. Highly recommend"
"Hi Andrew! Thanks for taking some time to tell the Google world about our team agent Jeannie! Glad she made it easy and seamless! #osbornesf.com "
Katie Land
September 22, 2026
"Jeannie made getting insurance a surprisingly easy experience! She was attentive, thorough, and very knowledgeable, and she answered every question I had along the way. I really appreciated how quickly she responded and how much effort she put into making sure I was taken care of. Great customer service from start to finish!"
"Hello Katie, and welcome to Osborne State Farm! Thank you for taking the time to share your experience and the 5 Star review! We love our Jeannie! #OsborneSF.com "
Tip Top
September 19, 2026
"Ive been with them a while(years) everyone is always so helpful and always honest and positive. That's why I stay, plus the rates are not that bad also."
"You heard it here! Favorable rates! Thank you Tip Top for taking time to leave Osborne State Farm a 5 Star review! #osbornesf.com"
Turner Chambers
August 28, 2026
"Joe was super helpful!"
"Hello Turner, I’m glad Joe was able to help. Thank you for the 5 Star review of Osborne State Farm. We appreciate your business. #osbornesf.com "
Georgia London
August 26, 2026
"Eric was very helpful and professional. He made the process simple but detailed."
"Hello Georgia, thank you for the 5 Star review and welcome to Osborne State Farm. Looking forward to working with you in the future. #OsborneSF.com "
Poorvik GG
August 17, 2026
"Mason, has been amazing so far, with constant follow ups and all the assistance i need he has been amazing, with that being said i absolutely recommend their services."
"Hello Poorvik, thank you for taking the time to leave Osborne State Farm a 5 Star review! Welcome to Nashville! "
Cindy Borella
August 8, 2026
"great service and saved me a bundle. thank you!!"
"Hello Cindy, thank you for the 5 star review and welcome to Osborne State Farm! Glad we could help with your home and auto insurance! #OsborneSF "
Robert Ailsworth
July 30, 2026
"I hope the insurance is as good as Eric is helpful- he made everything very easy. Getting and communicating with insurance is not one of my favorites, it was made better by him though"
"Glad we could help! And thank you for taking the time to give Osborne State Farm a 5 star review! #osbornesf.com "
Sumaiya V
July 29, 2026
"I have had nothing but amazing experiences with Eric’s office! I have found that all of the agents in this office are just so knowledgeable, kind, and helpful!
I have never been a fan of calling in with insurance and trying to figure things out on the phone, but let me tell you. This office has changed that.
Ms.Jeannie is your best agent Eric!
I get undivided attention, recommendations based on my current position and so much kindness :)
I hardly ever leave google reviews but I could not recommend an office any more."
"Thank you Sumaiya. We Love our Jeannie! Glad we could help! #osbornesf.com "
Grant Rampy
July 23, 2026
"I connected with agent Joe Swing for new renters and auto coverage, and I've got to say it was one of the most painless interactions of its kind I've ever had. Guessing I had solid quotes and both policies in place within 15 minutes. Excellent service."
"Glad we made it painless! Ha! Thanks for the 5 Stars Grant and welcome to OSF! "
Jennifer Greenhill
June 24, 2026
"I work for a different State Farm agent, but Eric helped me out tremendously in a pinch while I was working in town. Very hospitable! Thank you!"
"Hello Jennifer, great to meet you. Thanks for the review, glad to help out! Safe travels
"
Bill Burding
March 17, 2026
"Less than worthless. The agent does everything to pass along problems to his staff. Maybe his staff shields him, but I have requested to speak with Osborne several times....to no avail.. . he is always too busy. Had easier times getting meetings with members of Congress. Not kidding. I had a claim and and all they did was give me the claims number. I asked for help and was told that is was something they do not do.
I am going elsewhere. Been with State Farm for 35 years. Only agent who I have left. Just was just poor service if you can call it that. Run dont walk from him."
"Best of luck at your new company!
This gentleman filed a claim. Claim was denied. He was told this multiple times. Agents do not get to “override” denied claims.
"
Cody Irvine
February 20, 2026
"I’ve been with them for a few years now and Kathy somehow always managed my issues/helps me! She’s amazing! Always so kind, professional, and ensures my questions get answered! No long wait times, and problems get solved in a timely manner. Couldn’t recommend anyone better."
"Thank You Cody! We love earning those 5 Star reviews! "
Melissa Bashore
February 19, 2026
"I loved working with Kathy Sullivan at State Farm! She is so kind, patient, and knowledgeable. Kathy answered all of my questions and took the time to help me find the exact coverage I needed. She also made sure I got a great rate. I truly appreciate her excellent service and highly recommend working with her!"
"Thank you Melissa! "
will horton
February 16, 2026
"I’ve been with Eric Osborne – Agent for over a decade and have always received outstanding service. Kathy Sullivan, Insurance Account Manager, is consistently responsive, professional, and incredibly helpful anytime I have questions or need updates to my coverage.
It’s rare to find an insurance team you can truly trust, but this office has always been dependable and easy to work with. Highly recommend!"
"Hello Will, thank you for the 5 star review! Glad we could be of assistance with your insurance needs. "
dba tn
February 11, 2026
"Great staff and customer service! Special thanks to Mason for his tremendous help on my insurance needs. He was very responsive and made the whole process a very smooth one. I highly recommend him!"
"Thank you for the 5 star review! Our goal is to always provide 5 star service for auto, Home and life insurance in Nashville TN! "
Robby West
February 10, 2026
"Joe was amazing!!!"
"Thank you Robby! "